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The health and well-being of all our customers and employees, as well as their families and friends, is our utmost priority in these challenging times. In light of the global outbreak of COVID-19, we are strictly adhering to the guidelines of the World Health Organization, we are following government regulations and recommendations in the respective countries and we are implementing precautionary measures with great care. This means we have made the decision to close our stores.
2. Is Gemorie complying with World Health Organization and Government measures and recommendations?
We are following the guidelines from the governments and health authorities in the United States.
3. Has GEMORIE temporarily shut any of its stores?
In light of the global outbreak of COVID-19, we have made the decision to close stores in accordance with guidelines from local governments and health organizations, and we will be closing further stores as necessary, under guidance from the authorities. We plan to re-open by May 16th.
4. What safety measures are GEMORIE taking to ensure the safety of their customers and employees in stores?
In order to ensure maximum protection for our employees and customers, we have temporarily closed our stores in countries that are most affected, in accordance with measures introduced by local governments. Where our stores remain open, we are working exceptionally hard to comply with guidelines from the World Health Organization and are taking all precautionary measures to curb the spread of COVID-19.
5. Are customers still able to make online purchases?
Yes. GEMORIE customers can shop online as our retail stores are closed until further notice. We guarantee a strong shopping experience with full access to our entire product collection. We are also currently offering free US shipping for all of our customers in the US and Canada,
6. Are there any shipping restrictions in place for customers purchasing products on gemorie.com?
In the instance that shipping is restricted to some areas, which we will implement as necessary in accordance with local government guidelines, we invite you to refer to our customer service team for more information.